Help Information and Frequently Asked Questions

 

How do I enable JavaScript on my browser?

You will need to enable JavaScript on your browser to experience all the benefits of ENTSOG - Transparency Platform.
To do so, please follow the steps below:

Internet Explorer (6.0 - 7.0)
  1. Select 'Tools' from the top menu.
  2. Choose 'Internet Options'.
  3. Click on the 'Security' tab.
  4. Click on 'Custom Level'.
  5. Scroll down until you see section labled 'Scripting'.
  6. Under 'Active Scripting', select 'Enable' and click 'OK'.
Mozilla Firefox (1.0 - 2.0)
  1. Select 'Tools' from the top menu.
  2. Choose 'Options'.
  3. Choose 'Web Features' from the left navigation.
  4. Select the checkbox next to 'Enable JavaScript' and click OK.

Please bear in mind that upgrading your browser or installing new security software and security patches may affect your JavaScript settings. It is a good idea to double-check that JavaScript is still enabled if you notice any problems with ENTSOG - Transparency Platform.

If your JavaScript setting is set to 'Prompt', you might also receive a warning about downloading potentially dangerous scripts from Web sites.